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All Systems Operational

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Hello and welcome to Apriva's Status Hub! Here you can view the live 24/7 status of not just our secure and reliable payment gateway, but our processing partners as well. Simply visit this page any time or click the button above to subscribe to email updates. Any questions? Feel free to contact us today.

Uptime over the past 90 days. View historical uptime.
Management and Reporting Operational
90 days ago
100.0 % uptime
Today
Gateway Operational
90 days ago
100.0 % uptime
Today
Processors Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Database maintenance June 14 from 11:00 PM EDT to 01:00 AM EDT Jun 15, 2026 03:00-05:00 UTC

Dear Valued Customers,

We will be undergoing scheduled maintenance to our database on June 14 from 11:00 PM EDT to 01:00 AM EDT. There may be brief interruptions during the scheduled two-hour timeframe.

If you have any questions or require further assistance, please don't hesitate to reach out to us at aprivacommandcenter@apriva.com.
Posted on May 22, 2026 - 21:46 UTC
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Planned Update June 9 from 10:00 PM EDT to 11:00 PM EDT
Completed - The scheduled maintenance has been completed.
Jun 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 02:00 UTC
Scheduled - Dear Valued Customers,

A planned update is scheduled for June 9 from 10:00 PM EDT to 11:00 PM EDT.

No downtime is anticipated; however, brief service interruptions may occur during this time.

Affected Components:
Web Services

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.

Best regards,
Apriva Support Team
Jun 3, 21:12 UTC
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Planned Update June 4 from 10:00 PM EDT to 11:00 PM EDT
Completed - The scheduled maintenance has been completed.
Jun 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 02:00 UTC
Scheduled - Dear Valued Customers,

A planned update is scheduled for June 4 from 10:00 PM EDT to 11:00 PM EDT.

No downtime is anticipated; however, brief service interruptions may occur during this time.

Affected Components:
Web Services

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.

Best regards,
Apriva Support Team
Jun 1, 19:29 UTC
Jun 4, 2026

No incidents reported.

Jun 3, 2026
Planned Update June 2 from 10:00 PM EDT to 11:00 PM EDT
Completed - The scheduled maintenance has been completed.
Jun 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 02:00 UTC
Scheduled - Dear Valued Customers,

A planned update is scheduled for June 2 from 10:00 PM EDT to 11:00 PM EDT.

No downtime is anticipated; however, brief service interruptions may occur during this time.

Affected Components:
Web Services

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.

Best regards,
Apriva Support Team
May 29, 19:34 UTC
Jun 2, 2026
Planned Update June 1 from 10:00 PM EDT to 10:30 PM EDT
Completed - The scheduled maintenance has been completed.
Jun 2, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 02:00 UTC
Scheduled - Dear Valued Customers,

A planned update is scheduled for June 1 from 10:00 PM EDT to 10:30 PM EDT.

No downtime is anticipated; however, brief service interruptions may occur during this time.

Affected Components:
Web Services

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.

Best regards,
Apriva Support Team
May 29, 19:30 UTC
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Microsoft Service Degradation
Resolved - The incident has been resolved on Microsoft's end. Our gateway remains stable and operational. We will continue to closely monitor our systems.
May 29, 22:29 UTC
Update - Our gateway remains stable and operational. We are continuing to monitor for any further issues.
May 29, 18:20 UTC
Update - The incident has been resolved on Microsoft's end. Our gateway remains stable and operational. We will continue to closely monitor our systems.
May 29, 16:05 UTC
Monitoring - Micorosoft has informed us they are reopening the previously resolved incident. Our gateway remains stable and operational. We are monitoring the situation closely and will provide updates.
May 29, 15:22 UTC
Planned Update for May 30 from 01:00 PM to 01:30 PM EDT
Completed - Dear Valued Customers,

We would like to inform you that the planned update has been canceled and will be rescheduled. We will share the new date and time as soon as they are finalized. Thank you for your understanding.
May 29, 16:28 UTC
Scheduled - Dear Valued Customers,

A planned update is scheduled for May 30 at 01:00 PM EDT to 01:30 PM EDT. The maintenance window is expected to last up to 30 minutes. No downtime is anticipated; however, brief service interruptions may occur during this time.

Affected Components:
Web Services

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.


Best regards,
Apriva Support Team
May 27, 23:02 UTC
Microsoft Azure Outage
Resolved - The incident has been resolved on Microsoft's end. Our gateway remains stable and operational. We will continue to closely monitor our systems.
May 29, 14:40 UTC
Update - Mitigation efforts are still underway by Microsoft to restore affected network components from their network related incident. Our Gateway remains stable with no observed impact. We continue to actively monitor the environment to ensure continued stability and optimal Gateway performance.
May 29, 14:14 UTC
Update - While Microsoft continues recovery efforts, no impact was observed to our Gateway. We are actively monitoring the environment to ensure continued stability and optimal Gateway performance.
May 29, 12:09 UTC
Monitoring - Microsoft Azure continues to report networking issues; however, our Gateway remains stable with no observed impact. We are monitoring the situation closely and will provide updates if anything changes
May 29, 07:22 UTC
Investigating - Azure is reporting multiple network-related issues at this time. Our gateway remains stable and operational, with no impact observed so far. We will continue to closely monitor the situation and provide updates if there are any changes or if mitigation actions become necessary.
May 29, 05:49 UTC
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