All Systems Operational

About This Site

Hello and welcome to Apriva's Status Hub! Here you can view the live 24/7 status of not just our secure and reliable payment gateway, but our processing partners as well. Simply visit this page any time or click the button above to subscribe to email updates. Any questions? Feel free to contact us today.

Uptime over the past 90 days. View historical uptime.
Management and Reporting Operational
Gateway Operational
Processors Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Chase - 11/12/2026 Nov 12, 2026 01:30 - Nov 13, 2026 11:30 UTC

Hardware Maintenance; Merchants may experience a 2-5 second connection reset within proximity of the scheduled start and end time of the maintenance window when traffic is migrated between primary and secondary data centers.
Posted on Nov 11, 2026 - 00:30 UTC

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Planned Update November 10 from 08 PM EST to 09 PM EST
Completed - The scheduled maintenance has been completed.
Nov 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:00 UTC
Scheduled - Dear Value Customers,

A planned update is scheduled for November 10 from 08 PM EST to 09 PM EST.

Brief service interruptions may occur during this time.

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.

Best regards,
Apriva Support Team
Nov 9, 17:15 UTC

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Planned Update November 05 from 9:00 PM EST to 9:30 PM EST
Completed - The scheduled maintenance has been completed.
Nov 6, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 UTC
Scheduled - Dear Valued Customers,

A planned update is scheduled for November 05 from 9:00 PM EST to 9:30 PM EST

No downtime is anticipated; however, brief service interruptions may occur during this time.

Affected Components:
Web Services

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.

Best regards,
Apriva Support Team
Nov 4, 16:33 UTC

Nov 5, 2026

Potential disruption
Resolved - We are observing no further problems and will continue to closely monitor the systems.
Nov 5, 21:47 UTC
Monitoring - We are no longer encountering errors and will continue monitoring system performance while investigating the root cause.
Nov 5, 21:29 UTC
Investigating - Dear Valued Customers,

We are currently investigating an issue that may be impacting transactions through the Apriva Gateway.
Nov 5, 21:14 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Investigating increase in errors
Resolved - The issue has been resolved. We are no longer encountering errors and we continue to observe successful processing. Our team is actively monitoring performance and stability to ensure services remain healthy.
Nov 1, 07:31 UTC
Investigating - Dear Valued Customers,

We are currently investigating an issue that may be impacting some transactions through the Apriva Gateway.
Nov 1, 06:41 UTC

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Planned Update October 28 from 09 PM EDT to 10 PM EDT
Completed - The scheduled maintenance has been completed.
Oct 29, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 01:00 UTC
Scheduled - Dear Valued Customers,

A planned update is scheduled for October 28 from 09 PM EDT to 10 PM EDT.

Brief service interruptions may occur during this time accessing reports.

Affected Components:
Reporting

If you have any questions or require further assistance, please contact us at aprivacommandcenter@apriva.com or reach out to our Customer Care team at customercare@apriva.com, which is available 24/7 to assist you.

Best regards,
Apriva Support Team
Oct 23, 20:22 UTC
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