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All Systems Operational

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Hello and welcome to Apriva's Status Hub! Here you can view the live 24/7 status of not just our secure and reliable payment gateway, but our processing partners as well. Simply visit this page any time or click the button above to subscribe to email updates. Any questions? Feel free to contact us today.

Uptime over the past 90 days. View historical uptime.
Management and Reporting Operational
90 days ago
100.0 % uptime
Today
Gateway Operational
90 days ago
100.0 % uptime
Today
Processors Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Chase - 1/23/2026 Jan 23, 2026 03:00-17:00 UTC

Batch Software Maintenance; Merchants may experience a brief delay with the receipt of their batch submission response files at the start and end of the maintenance event when batch traffic is migrated between primary and secondary servers.
Posted on Jan 22, 2026 - 02:02 UTC

Chase - 1/24/2026 Jan 24, 2026 01:00-11:00 UTC

Chargeback Imaging System (CBIS); Merchants utilizing the Chargeback Imaging System (CBIS) will be unable to access the application to review or action chargebacks during the maintenance window.
Posted on Jan 23, 2026 - 00:02 UTC

Database maintenance February 8 11:30 PM EST - 12:30 AM EST Feb 9, 2026 04:30-05:30 UTC

Dear Valued Customers,

We will be undergoing scheduled maintenance to our database on February 8 at 11:30 PM EST - 12:30 AM EST. There may be brief interruptions during the scheduled hour timeframe.

If you have any questions or require further assistance, please don't hesitate to reach out to us at aprivacommandcenter@apriva.com.
Posted on Jan 22, 2026 - 22:39 UTC
Jan 23, 2026

No incidents reported today.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Increased timeouts affecting some Chase Merchants
Resolved - This incident has been resolved.
Jan 9, 21:44 UTC
Monitoring - We have stopped seeing the increased timeouts and are still awaiting on Chase's investigation results.
Jan 9, 17:45 UTC
Update - Chase teams are continuing to investigate.
Jan 9, 17:05 UTC
Update - Chase teams are continuing to investigate.
Jan 9, 17:04 UTC
Update - Chase teams are continuing to investigate.
Jan 9, 15:21 UTC
Investigating - We have seen an increase in timeouts that could be affecting some merchants under Chase. We have escalated this to Chase and their teams have acknowledged that they are further investigating. We are still and have been seeing successful traffic as well.
Jan 9, 00:06 UTC
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